Duration : 6 Months

Duration : 6 Months

Course Syllabus

Duration : 6 Months

DIOA

--------: Syllabus :--------

 Semester - I

Module 1: Introduction to Computer

·         Basics of computers and their components

·         Operating systems and software applications

·         Computer hardware and software troubleshooting

Module 2: Operating Computer using GUI based OS

·         Introduction to operating systems (Windows, Linux, or macOS)

·         Navigating the desktop environment

·         File management and organization

Module 3: Word Processing

·         Introduction to word processing software (Microsoft Word or similar)

·         Creating and formatting documents

·         Advanced features: tables, graphics, mail merge, etc.

Module 4: Spreadsheet

·         Introduction to spreadsheet software (Microsoft Excel or similar)

·         Creating and formatting spreadsheets

·         Functions and formulas for data analysis

·         Data visualization and charting

Module 5: Communicating using the Internet

·         Basics of internet communication

·         Email etiquette and effective communication

·         Managing and organizing emails

Module 6: WWW & Web Browsers

·         Understanding the World Wide Web

·         Web browsers and their features

·         Internet search techniques and online research

Module 7: Communication & Collaboration

·         Online communication tools (chat, video conferencing, etc.)

·         Cloud storage and file sharing

·         Collaborative platforms (Google Workspace, Microsoft Teams, etc.)

Module 8: Desktop Publishing (DTP)

·         Introduction to DTP software

·         PageMaker: Layout design, typography, and graphics integration

Image Editing (Photoshop & CorelDraw)

·         Introduction to Photoshop & CorelDraw

·         Basic image editing and manipulation techniques

COURSE DURATION :- 6 MONTH  : ELIGIBILITY :- 10TH PASSED

Please note that the syllabus can be modified based on the specific requirements of the learners or the location. Additionally, this syllabus is designed considering Indian students and their needs.

Course Objectives:

1.     To provide students with a comprehensive understanding of computer systems and their applications in office automation.

2.     To develop proficiency in using various office automation tools and software applications.

3.     To enhance communication and collaboration skills through the effective use of technology.

4.     To equip students with the knowledge and skills required for self-employment opportunities in office administration and related fields.

5.     To enable students to adapt to emerging technologies and trends in the field of office automation.

Course Overview:

This course aims to empower students with the necessary skills and knowledge to excel in an office environment. It focuses on the practical aspects of office automation, emphasizing hands-on training and real-world applications. The course covers various essential subjects, including computer fundamentals, operating systems, word processing, spreadsheet management, internet communication, web browsing, and collaboration tools.

Course Teaching Methodology:

1.     Classroom lectures: Interactive sessions to introduce concepts and provide theoretical knowledge.

2.     Practical sessions: Hands-on training to reinforce learning and develop practical skills.

3.     Case studies and real-life examples: Analysis of real-world scenarios to apply learned concepts.

4.     Assignments and projects: Practical exercises to enhance problem-solving abilities and reinforce understanding.

5.     Group discussions and presentations: Collaborative learning to promote effective communication skills.

Importance for Learners in Career Growth and Self-Employment:

1.     Increased employability: Proficiency in office automation is highly sought after by employers in various industries.

2.     Enhanced productivity: Skills in using automation tools streamline workflow and improve efficiency.

3.     Self-employment opportunities: This course equips students with the skills needed to start their own office-related businesses.

4.     Flexible work options: Knowledge of office automation enables individuals to work remotely or as freelancers.

5.     Career advancement: Office automation skills enhance job prospects and open doors to higher-level positions.

Duration : 6 Months

Duration : 6 Months

Duration : 6 Months

DIOM

--------: Syllabus :--------

 Semester - I

Course Objectives

By the end of this 6-month diploma, students will:

• Gain proficiency in key office software (MS Word, Excel, PowerPoint, etc.)
• Understand the principles of office administration and management
• Develop skills to handle office communications and manage records
• Be capable of managing data, generating reports, and analyzing information using spreadsheets
• Learn to automate office tasks and use cloud-based collaboration tools
• Acquire essential business communication and interpersonal skills for the workplace
• Be prepared to handle customer relations and use customer management tools
• Understand project management fundamentals and apply them in office settings
• Gain real-world experience through practical training and internships

Key Highlights

• Duration: 6 months
• Mode: Blended (Classroom/Online) or In-Person
• Eligibility: Basic knowledge of computers is preferred, but no prior office management experience is required.
• Assessment: Continuous assessments through assignments, practical projects, and a final examination.

Core Subjects Covered :-

1)   Computer Fundamentals

            Introduction to computer basics

·         Hardware and software components

·         Peripherals and storage devices

·         Computer maintenance and troubleshooting

2)   Window Operating System 

·               Understanding the Windows operating system

·               Navigating the desktop and file management

·               Customizing settings and preferences

3)  Office Management Principles

o    Introduction to Office Management and Administration

o    Workflow and Task Management

o    Record Keeping, Filing Systems, and Office Procedures

4)  Computer Applications for Office Work

o    MS Word: Document Creation and Editing

o    MS Excel: Data Handling, Formulas, and Reporting

o    MS PowerPoint: Creating Professional Presentations

o    Internet and Email Communication

5)  Automation and Office Tools

o    Office Automation Tools (ERP, CRM Systems)

o    Introduction to Cloud Computing and Collaboration Tools (Google Drive, Microsoft Teams)

6)  Data Management and Basic Accounting

o    Managing Spreadsheets and Financial Data

o    Basic Accounting Functions Using Excel (Budgets, Expense Reports)

o    Database Management Basics

7)  Business Communication and Customer Relationship Management

o    Writing Professional Emails, Reports, and Business Letters

o    Communication Skills for Handling Clients, Vendors, and Employees

o    Basics of Customer Relationship Management (CRM) Tools

8)  Professional Development

o    Time Management, Problem-Solving, and Leadership Skills

o    Stress and Conflict Management

o    Career Planning and Workplace Etiquette

9)   Internet 

·         Introduction to internet usage

·         Web browsers and navigation

·         Internet safety, online etiquette, and best practices

10)        Office Automation and Technology

o    Introduction to Office Automation (Copiers, Printers, Scanners)

o    Overview of Cloud Computing in Office Administration

o    Introduction to Enterprise Resource Planning (ERP) Systems

11)        Customer Relationship Management (CRM)

o    Basics of Customer Relations and Service

o    Managing Client Data and Interactions

o    Handling Complaints and Queries Professionally

…………………………………………………………………………….

Key Skills Covered Throughout  the Program of DIOM :

• Typing and Data Entry
• Effective Communication and Presentation Skills
• Time and Stress Management
• Office Technology and Automation
• Professionalism and Office Etiquette

Practical Training

The course includes practical assignments and projects designed to simulate real office scenarios, ensuring that students can apply their learning to real-world office environments. The final month includes a practical internship or project work, allowing students to experience a real office setting and put their knowledge into practice.

Career Prospects

Graduates of this course can pursue a wide range of career opportunities in:

• Office Administration
• Data Entry and Management
• Administrative Assistance
• Office Coordination
• Executive Assistance
• Front Office Management
• Customer Service and Support

Industries such as healthcare, education, corporate offices, government sectors, and retail require skilled office managers who can efficiently handle office tasks with the help of computer applications.

Course Outcomes

Upon successful completion, students will:

• Master computer-based office applications and tools
• Be able to handle office operations independently
• Communicate professionally within an office environment
• Use project management techniques for task planning and execution
• Handle office automation tools and CRM systems effectively

COURSE DURATION :- 6 Months  ----- ELIGIBILITY :- 10TH Passed

Duration : 6 Months